Services
 Services

Pre sales Service Policy

Product Consultation And Introduction

 

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Professional Answer

One on one "dedicated personnel provide full process follow-up services, ready to answer various questions about the seat for you at any time. Whether it is material, size, color, function, or installation, maintenance, etc., they can provide detailed answers with professional knowledge and patient attitude
Through various channels such as phone, online chat, email, etc., you can easily and quickly contact us and obtain the necessary information in a timely manner.


Product Recommendation

Based on factors such as site size, decoration style, and usage requirements, we recommend the most suitable seating style and configuration for you. We will fully consider your actual situation and provide personalized solutions to make your seat both beautiful and practical
For customers with special requirements, we provide unique customized services and carefully create exclusive solutions based on your personalized needs. According to specific requirements, we adjust the size, color, material, function, etc. of the seat to meet your personalized needs.

 

 

 

Design Service

 

Spatial Planning

 

Our professional design team will provide you with seat space planning services. They will comprehensively consider factors such as the size, shape, and layout of the venue to arrange the placement of seats reasonably. On the one hand, ensure good visibility for the audience and strictly follow domestic and international fire safety regulations to ensure unobstructed fire exits. Provide professional fire safety recommendations from various aspects such as international and domestic building codes and fire safety standards. On the other hand, make full use of space to increase seat capacity, and provide professional technical recommendations in ventilation and acoustics。

Styling Suggestions

 

Our designers will provide you with seat matching suggestions based on your venue decoration style and color matching. They will recommend suitable colors, materials, and styles to make the seats complement the overall environment, creating a harmonious and beautiful atmosphere,

 

 

Prices and Discounts

 

Transparent Pricing

We provide a clear pricing system to give you a clear understanding of the price structure of the seats. We will provide a detailed list of the unit price, configuration cost, transportation cost, etc. of the product to ensure transparent and fair pricing, allowing you to purchase with confidence. For customized products, we provide detailed quotations that specify the breakdown of various costs, allowing you to have a more accurate grasp of the price

Promotion

We offer new product launch promotions, limited edition promotions, and other activities. For specific product discount details, you can inquire through our+86 13702616468 hotline. WIINER SEATING or+86 13702616468 consultation hotline is available at any time to learn about relevant information and make appointments for experience visits

 

 

After Sales Service Commitment

 

 

Worry-free after-sales service

 

 

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5-year warranty

The industry takes the lead in proposing a five-year warranty service commitment

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Lifetime Maintenance

After the warranty period, maintenance is provided for life

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Regular Follow-Up Visits

Establish a customer database, conduct regular follow-ups, and provide long-term supply of all corresponding spare parts

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Response Mechanism

After sales upgrade, exclusive through train service; 24/7 year-round support service, response within 4 hours